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Find answers about ProNine baseball and softball equipment, choosing the right ball, dealer programs, ordering, shipping, returns and product support.
ProNine Sports is a family-owned baseball and softball equipment manufacturer and wholesaler based in Solon, Ohio. Since 2001, we have provided quality products at reasonable prices while supporting sporting goods retailers, team dealers, training facilities, schools, coaches and athletes.
ProNine Sports is located at 29001 Solon Road, Unit J, Solon, Ohio 44139. Our regular business hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time. Call (440) 349-3500 or email customerservice@pronine.com.
ProNine Sports was founded in Southern California in 2001 by Frank Hardy, one of the original founders of Diamond Sports. Brad Emerman purchased the company in 2014 and moved it to Solon, Ohio. ProNine Sports remains family-owned and operated.
ProNine Sports combines quality products, reasonable pricing, accessible purchasing programs and responsive customer service. We answer our phones, respond quickly, ship most in-stock orders the same or next business day and stand behind the products we sell. Our business is built around six principles: Family, Team, Service, Partnerships, Quality and Performance.
ProNine Sports offers baseballs, softballs, pitching-machine and training balls, training bats, fungo bats, ball buckets, equipment bags, nets, training equipment, training gloves, protective guards, catcher’s equipment, batting gloves, batting helmets, umpire equipment, umpire accessories, sunglasses and other baseball and softball accessories. Most products are sold under the ProNine brand. Private-label programs are also available for qualifying customers.
The correct ball depends on the player’s age, level of competition, league requirements, construction preferences and intended use. ProNine offers balls for youth leagues, practices, games, training facilities, pitching machines, high schools, colleges and other levels of play. Call (440) 349-3500 or email customerservice@pronine.com for help selecting the appropriate ball.
Yes. ProNine maintains product-comparison information that can help dealers identify a ProNine ball with similar specifications and intended use to selected Diamond, Rawlings and Wilson models. These comparisons are product-selection guidance rather than claims that the products are identical. Contact ProNine Sports for a recommendation based on your application and league requirements.
Yes. ProNine offers pitching-machine baseballs designed for the repeated use and wear associated with training facilities and high-volume practice environments.
Selected ProNine products are licensed, certified or approved for applicable organizations and standards, including NFHS, NOCSAE/SEI, Little League Baseball and Softball, Babe Ruth League, Cal Ripken Baseball, PONY Baseball and Softball, and USSSA. Approvals vary by product, so review the individual product description and applicable league requirements before ordering.
Yes. ProNine Sports offers private-label and custom product opportunities for qualifying customers. Available options may include custom logos, packaging, specifications and other product modifications. Minimum commitments depend on the product and customization requested.
ProNine Sports primarily supports sporting goods retailers, team dealers and other authorized accounts. The general public may place orders through our website, but larger-volume opportunities are directed through our dealer network whenever appropriate. ProNine may credit the closest participating dealer for qualifying sales.
Dealer applicants generally must operate a legitimate retail business with a physical storefront. Opening-order requirements and purchasing programs vary according to the business type and sales channel. Contact ProNine Sports to discuss the program that best fits your business.
ProNine Sports offers purchasing programs for independent sporting goods retailers, team dealers, buying-group members, Play It Again Sports stores, baseball and softball training facilities, decorators, embroiderers and other qualifying sporting goods businesses. Program qualifications, opening orders and purchasing requirements vary.
ProNine offers programs for businesses of different sizes. Opening-order minimums and booking qualifications depend on the type of account and sales channel, but our programs are designed to be accessible to a wide range of qualified dealers.
ProNine Sports serves dealers throughout the United States as well as customers in Canada and other international markets.
Most in-stock orders ship from our Solon, Ohio facility the same or next business day. Actual delivery time depends on product availability, order requirements, destination and carrier service.
ProNine works with manufacturing partners in Vietnam, Cambodia and China. Products are warehoused and shipped from our facility in Solon, Ohio.
Most unused products may be eligible for return, subject to ProNine’s current return policy and approval. Baseballs and softballs that have been played with cannot be returned. Contact customer service before returning any product.
ProNine publishes a written warranty for its fungo bats. Other product concerns are reviewed individually. We stand behind our products and work to resolve legitimate customer issues fairly and promptly.
Call ProNine Sports at (440) 349-3500 or email customerservice@pronine.com. Please provide your order information, product model, a description of the issue and photographs when applicable. Our team will review the situation and help determine an appropriate solution.
Yes. Providing accessible, responsive service is an important part of our business. Our customer service team answers phone calls during normal business hours and responds promptly to messages.
Call ProNine Sports at (440) 349-3500 or email customerservice@pronine.com. Our address is 29001 Solon Road, Unit J, Solon, Ohio 44139. Business hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time.